MIKANO owns a fully equipped physical workshop and several mobile workshops that provide excellent aftersales service and 24/hour customer support. Combined with a large fleet of over 220 vehicles,400 workshop staff and equipped with the latest tools in diagnostic technology, Mikano products can be delivered safely and serviced anytime, anywhere, and in any condition.
We offer a bouquet of aftersales services to create a memorable experiences for our users that cover the following:
1.Delivery Installation and Commissioning
a) Product delivery and PDI
b) Warranty cover for the first 2000 hrs or 24 months from the
date of purchase. It covers basic servicing of main components.
c) The warranty doesn’t cover any misuse or abuse to the generator.
d) Installation services
e) Commissioning services
f) User training on servicing and handling of the generator,
especially project based clients.
g) Maintenance Contract
h) On call & repair services
i) Overhauling, and rewinding
2.Routine service checks
a) Single Service Contract
b) Bundle Service Contract